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Refunds

Refund Policy

Refunds: Refunds will be deposited using Electronic Funds Transfer (EFT). The amount of refund will be determined by the Adjustment/Refund Schedule. Refunds for financial aid recipients who withdraw (drop all classes) may be applied first to any aid programs from which the student received aid.

Direct Deposit: Direct Deposit: KU's refund policy for Lawrence and Edwards Campus students requires direct deposit for student account refunds. Students may sign up for Direct Deposit through Enroll & Pay > Campus Finances > Direct Deposit for Refunds located at Enroll & Pay. Or, a Direct Deposit Authorization Form (select Forms) may be filled out and brought to the Bursar's Office. Once you have submitted the form, any excess financial aid and other credit balances will be electronically transferred to your designated bank account each semester. If you change bank accounts, you must update your bank information online or with a new Direct Deposit form. Parents who are securing a Parent Plus Loan may also enroll in Direct Deposit by filling out the Direct Deposit Authorization form.

Note: Students and Parents who do not personally deliver the form to the Bursar's Office must have the form notarized.


Financial Aid

Financial Aid and Scholarship Disbursement (FASD)
KU's refund policy for Lawrence and Edwards Campus students requires direct deposit for student account refunds. If you have excess financial aid, you may receive a refund by one of the following options:

Direct Deposit into your bank account:
Students may sign up for Direct Deposit through Enroll & Pay>Manage Account> Direct Deposit for Refunds. Or, a Direct Deposit Authorization form (select Forms) may be filled out and brought to the Bursar's Office. Once you have submitted the form, any excess financial aid and other credit balances will be electronically transferred to your designated bank account each semester. If you change bank accounts, you must update your bank information online or with a new Direct Deposit form. Parents who are securing a Parent Plus Loan may also enroll in Direct Deposit by filling out the Direct Deposit Authorization form. 
Note: Students and Parents who do not personally deliver the form to the Bursar's Office must have the form notarized.

Mail
To temporarily accommodate those who have not yet enrolled in Direct Deposit, paper checks will only be mailed once a week. All checks will be mailed to the student's billing address. Verify your billing and permanent addresses on the Enroll & Pay system. If no billing address exists, the permanent address will be used.


Other Refund Types

General Payment Refunds
General payment refunds are disbursed after the 20th day of class. Thereafter, general payment refunds are subject to a 14-day encumbrance from the date of payment before being disbursed in the next scheduled refund batch. KU's refund policy for Lawrence and Edwards Campus students requires direct deposit for student account refunds.

Direct Deposit into your bank account
Students may sign up for Direct Deposit through Enroll & Pay>Manage Account> Direct Deposit for Refunds. Or, a Direct Deposit Authorization form (select Forms) may be filled out and brought to the Bursar's Office. Once you have submitted the form, any excess financial aid and other credit balances will be electronically transferred to your bank account each semester. If you change bank accounts, you must update your bank information online or with a new Direct Deposit form. 
Important: Students who do not personally deliver the form to the Bursar's Office must have the form notarized.

Withdrawing / Dropping hours
Depending on when you withdraw from the university, you may or may not owe tuition and fees. Please refer to the Registrar's website for more information and a refund schedule.

Canceling your enrollment
If you wish to cancel your enrollment, you may do so online. If you do not intend to return to KU for the start of a new term, you must properly cancel your enrollment before the due date to avoid late fees. If you have accepted financial aid, you must also submit a written request to Financial Aid & Scholarships to cancel your awards. For additional information refer to the Withdraw/Dropping Information Sheet.


Direct Deposit

Students may sign up for Direct Deposit through Enroll & Pay > Campus Finances > Direct Deposit for Refunds located at Enroll & Pay. Or, a Direct Deposit Authorization Form (select Forms) may be filled out and brought to the Bursar's Office. Once you have submitted the form, any excess financial aid and other credit balances will be electronically transferred to your designated bank account each semester. If you change bank accounts, you must update your bank information online or with a new Direct Deposit form. Parents who are securing a Parent Plus Loan may also enroll in Direct Deposit by filling out the Direct Deposit Authorization form.  

Important: Students and Parents who do not personally deliver the form to the Bursar's Office must have the form notarized.


Questions About Financial Aid?
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